How To Order and Get Samples
Orders can be placed by email or by phone. Generally, we'll need the following info: (see "BUILD A POUCH" above for more information):
Drawstring type type and color (if applicable)
Branding type and color
Quantity per pouch size
PDF file of your logo
Company name, address and phone number
We'll probe you via email for any missing information. Once this info is complete, we'll send you two documents:
Detailed quote with specifications and prices
Black and white digital proof of your pouches with your logo
You'll be able to confirm your order by clicking on a link on the quote.
Payment arrangements (by credit card, checks or cash) will confirm your order and manufacturing will commence. Our normal manufacturing lead time is between 30 and 45 days. Rush orders are available upon special request.
Because of the custom nature of our business, order cancellations must occur within 24 hours of order placement, otherwise, confirmed orders, whether by phone call or email, are considered final sales.
Generic samples - Some clients like to see samples before ordering, and we're happy to send them to you. In this case, send us an email (firstname.lastname@example.org) with a listing of what you'd like to see. Our "Pouch Gallery" is a great place to get ideas. Email a listing of desired styles, fabrics, colors and sizes, and we'll send out a sample packet, usually within 24 hours. Be sure to include your address! Remember that these samples will be generic in nature, and we'll probably not be able to satisfy every specific color combination (example: Shrimp Charisma with a black satin ribbon with gold stamping). Generally, we'll send you enough samples to enable you to make a decision.
Custom Samples - Occasionally, clients require custom-built samples (specific fabric, color, size, string and branded with your logo). These samples require special purchases (fabric and branding tooling) and machine set-ups on our part, and thus, we charge $175 each for these samples. $100 of this is refundable if you ultimately place an order.
Please call us if you need help with any part of this process (800-828-2163).